We collect personal information such as name, mobile number, address, and service preferences to provide better service.
For doorstep services, we may require specific location details for service execution.
Additional documents (e.g., Aadhaar, PAN, voter ID) may be required for specific services.
Device and browser information, including IP address, is collected for security and analytics purposes.
Data such as feedback, queries, or complaints shared via email or customer service channels is also recorded.
How We Use Your Data
We use your personal data to process service requests, ensure proper service execution, and improve user experience.
Your location details help us plan and optimize doorstep service delivery routes.
We may send you service-related updates, promotional offers, or important notifications via email or SMS.
Aggregated, anonymized data is used for analytics and service improvement.
Data Sharing
Your data is not shared with third parties without your explicit consent, except for service fulfillment or legal obligations.
In cases of third-party collaborations (e.g., government services), data is shared securely and only as required.
We collaborate with secure payment gateways for online transactions, ensuring data protection during payments.
All data-sharing partners adhere to strict confidentiality standards to protect user information.
Data Security
We use encryption, firewalls, and regular security audits to safeguard your data.
Access to your data is restricted to authorized personnel trained in data privacy practices.
We ensure the safe handling of documents provided for doorstep services.
Despite our efforts, users are advised to secure their login credentials to prevent unauthorized access.
Your Rights
You can request access to your data and ensure its accuracy at any time.
Users have the right to opt out of marketing communications via email or SMS.
You may request the deletion of your data after service completion, subject to legal obligations.
To exercise your rights, contact us at support@grihoseba.site.
Data Retention
We retain your data only as long as it is necessary to provide our services or comply with legal obligations.
Data related to doorstep services, such as location details, is securely stored and will not be shared to any third party after service completion.
Non-identifiable data may be retained for research and analysis.
Policy Updates
We reserve the right to update this Privacy Policy periodically. Any changes will be communicated via our website or email notifications. Continued use of our services constitutes acceptance of the updated policy.